How Brendamour Warehousing Can Optimize Your Reverse Logistics

Often times, businesses are so focused on getting their goods to their end customers that they put little effort into reverse logistics to make the process efficient and cost-effective. By definition, reverse logistics is the flow of goods from the point of use back to the point of origin, or more simply, the process for accepting returns from customers. While the process may be a simple one for customers, it might not be all that simple if returns are not a properly established step in your company’s supply chain.

What Reverse Logistics Entails

As a 3PL, Brendamour Warehousing, Distribution & Services handles all components of reverse logistics, including transportation, sorting and warehousing. Here’s a look at how our system for processing returns works. Transportation – Our transportation management system is optimized to move your goods in both directions, from our public warehouse to your customers and, when needed, from your customers back to our warehouse. We have transportation and shipping carrier networks established throughout the country and around the world to ensure timely movement of your returned goods.

Sorting – When your returned goods arrive at a Brendamour warehouse facility, they are sorted according to your specifications. For example, there may be products that are defective, but can be fixed and resold, or merchandise with varying levels of damage that require different sorting classifications. Other items may have government-regulated disposal requirements, or parts that can be disassembled from the unit and sold to recoup costs. Our warehousing facility and skilled staff are capable of handling all types of sorting specifications to ensure you recover some of the cost of the return to minimize your loss.

Warehousing – Brendamour uses a sophisticated warehouse management system to provide you with real-time data on when your returned goods are back in inventory. This system also allows you to track your goods through the distribution and return process.

Reverse logistics can be a very detailed and time-consuming process for any company, no matter how small or large. But businesses that handle the returns process successfully are those that use a third party logistics provider. As your partner in warehousing, distribution and logistics, Brendamour instantly gives your business key knowledge, advanced technology and valuable resources in the logistics area.

Getting the Most Out of Reverse Logistics

Brendamour Warehousing works with you to develop a returns management flow that focuses on both your operational needs and the expectations of the end user. Some of the methods we use to optimize your reverse logistics include:

- Diagnosing inefficiencies in your current return logistics supply chain process and offering effective solutions.
- Establishing a return flow of goods that is quick, easy and accurate for your customers and emphasizes ease in rectifying the situation and timely delivery of replacement products, where applicable. This is important because businesses can suffer significant bottom line losses if replacement products are too slow in getting to the end customer.
- Managing receiving of returns and putting them back into inventory per your specifications.

Reverse logistics is a common activity for businesses with retailers or consumers as their end customers. But it doesn’t have to be a dreaded or frustrating process. Let Brendamour show you how we can ease your returns with a process that is quick, accurate, efficient and cost-effective. Contact us today; it will be the best return (on investment) you’ll ever make!